How do I place an order on Sungait? 

Simply browse our categories and collections, choose your favorite style, select the available options, add them to your cart, and proceed to checkout to complete your purchase.

How can I track my order?

Once your order is on its way, you’ll receive a shipping confirmation email that includes a tracking number. You can use it to stay updated on your delivery status every step of the way.

How long does it take to process and deliver my order?

Processing usually takes 1–2 business days. Delivery typically takes 2–3 business days, depending on your destination and the shipping method you choose.

What payment methods do you accept?

We accept major payment methods such as PayPal, and other secure online payment options available at checkout.

Can I change or cancel my order after placing it?

We process orders promptly. To modify or cancel your order, please contact our customer support as soon as possible. Please note that once the order has been shipped, changes may not be allowed.

What is your return and refund policy?

We want you to love your purchase. If you're not satisfied, you may request a return or refund under our Returns Policy. Please ensure items are unused and in original condition, then reach out to our support team to begin the process.